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International Shopping

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How to Order

All International orders ship from our distribution centers located in the United States, not from our stores. The recipient is responsible for all duties, taxes and Customs and applicable brokerage fees. Please contact your local Customs office for an estimate of these fees before placing your order.

Business Hours:
Monday - Friday 8:00am - 9:00pm Eastern Time (US)
Monday - Friday 1:00pm - 02:00am GMT

Country Specific Toll Free Numbers:
Australia 1-800-14-3404 Japan 0066-33-801108
Belgium 0800-7-4850 Mexico 001-888-325-2523
Bermuda 1-888-809-5323 Netherlands 0800-022-4073
Brazil 0800-891-3707 Norway 800-19820
Canada 1-800-262-8464 Sweden 020-79-5465
Chile 1230-020-8778 New Zealand 0800-445-635
France 0800-90-8430 United Kingdom 0800-895-473
Germany 0800-101-7016 United States 1-800-262-8464
Hong Kong 800-90-3436 Venezuela 0800-1-00-4162

1. Order Online: Shop westmarine.com 24 hours a day, seven days a week.

2. Order by Telephone: Order from almost anywhere in the world. Our international toll numbers USA (+1) 831-761-4800

3. Order by E-mail: wminternational@westmarine.com

4. Order by Fax: West Marine, International Direct Sales, USA (+1) 831-761-4020.

5. Order by Mail:
West Marine
International Direct Sales Division
P.O. Box 50070
Watsonville, CA 95077-0507
USA


International Shipping

Service Delivery Time Size Limit
Canada FedEx Ground 3 - 7 business days 9 feet in length
FedEx Priority 2 - 3 business days 9 feet in length
FedEx Economy 4 - 6 business days 9 feet in length
DHL Service 4 - 6 business days 4 feet in length
Air Parcel Post 4 - 6 weeks 4 feet in length

Shipping to a Freight Forwarder

When shipping to a business within the United States that is going to export the shipment to another country, please have the following information available:

  • Freight forwarder's full business name
  • Freight forwarder's US address
  • Freight forwarder's US phone number and/or fax
  • Your customer account number/box number (if any)


Hazardous Items and Products

Hazardous or toxic items such as paint, flares, fire extinguishers, batteries, epoxies, compressed gas and some cleaners cannot be shipped to International destinations or to freight forwarders who will export them overseas. Hazardous products are identified with this symbol below.

Hazardous Icon

Payment

All prices are shown in U.S. Dollars (USD, US$)

There are 2 ways to pay:

  • Credit Card: We gladly accept Visa, Master Card, American Express, Discover and JCB credit cards.
  • Wire Transfer payments: please contact us by email at wmInternational@westmarine.com for bank details.

We do not accept personal checks or offer Freight Collect on orders. Please note that on high dollar orders and/or orders shipping to an address other than the credit card billing address, we may require payment by Bank Wire Transfer. This secure method of payment prevents identity fraud. For Bank details, please contact us at 1-831-761-4800 or wminternational@westmarine.com.