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SPOT
SPOT II GPS Satellite Messenger
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The SPOT Satellite GPS Messenger provides a vital line of communication with friends and family when you want it, and emergency assistance when you need it. Using 100% satellite technology, SPOT works virtually anywhere in the world, even where cell phones don’t—all with the push of a button. In addition to emergency SOS and Help functions, SPOT II offers non-emergency “I’m OK” and custom messaging capabilities to allow up to 10 pre-programmed contacts to follow your progress in near real time on Google Maps. New features and enhancements include a GPS acquisition light, custom message button, enhanced antenna performance, safety covers over S.O.S. and Help buttons, illuminated buttons and message sent indicator light. It comes with a form-fitting, soft nylon case and adjustable nylon/elastic arm band with adjustable Velcro® closure. Strap it on your arm and you won’t even know it’s there—but it will be, if you need it! $99/year service agreement required. Optional Services: 49.99/year Tracking, 12.95/year GEOS Rescue Benefit, $10/year SPOT Assist Maritime connects to Boat U.S. Towing Services. 17.95/year product replacement.
- Approvals: Certifications: FCC, IC, WEEE, SAR, RoHS, CE
- Activation Method: Manual
- GPS: Internal high-sensitivity GPS receiver
- Battery Type: Three AAA Energizer™ Lithium Ultimate 8X (included)
- Battery Life: Power on: approx. 3 months; SOS/HELP/SPOT Assist: 3-6 days; Check-in/Custom Messages: approx. 350-700 messages
- Dimensions: 3 11/16"H x 2 5/8"W x 1"D
- Weight: 5.2 oz.
- Waterproof: Mfr.-rated waterproof IPX8
- Warranty: One year for defects in workmanship
*$99.99/year service agreement required; $17.99/year product replacement.
REVIEW SNAPSHOT®
by PowerReviews(based on 23 reviews)
Ratings Distribution
83%
of respondents would recommend this to a friend.
Pros
- Functional (9)
- Durable (8)
- Reliable (5)
- Space efficient (5)
- Waterproof (5)
Cons
Best Uses
- Outdoors (7)
- Small boats (6)
- Large boats (5)
- Daily use (3)
- Reviewer Profile:
- Advanced (9), Casual/ recreational (8), Professional (5)
Reviewed by 23 customers
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Displaying reviews 1-10
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Pros
- easy to use
Cons
Best Uses
Comments about SPOT II GPS Satellite Messenger:
Used this product on a trip to remote areas of Alaska hunting Kodiak bear. No cell phone service since camp is primitive. My husband was able to let us know he was fine by programming in preset message. It also shows you a website that you can click on to see satellite location.
Pros
- Durable
- Reliable
- Waterproof
Cons
Best Uses
Comments about SPOT II GPS Satellite Messenger:
Very difficult rebate process to navigate. I sent all information but was turned down for rebate as they said I did not include bar code from box which was included. I should just return to West for a refund and buy a new Garmin unit or another brand. The unit works perfectly and is a great tool to let others know where you are and that you are safe.
Pros
- easy to use
- Looks cool
- Small
- Weahter resistant
Cons
- Does not work in Hawaii
Best Uses
- Camping
- Car
- Large Boats
- Outdoor
- Small Boats
Comments about SPOT II GPS Satellite Messenger:
A must have device – use it sailing (especially solo), cross country biking – driving, at times it's slow to respond but I would have to say I feel confident having it with me all the time. Took the 2 year plan and love the real time tracking capabilities.
My only disappointment was when in Hawaii – the device indicated a satellite in sight – message sent but – the messages are never received! No idea why! When I asked SPOT representative – he simply said its one area that the unit does not work in! Wish the unit would simply indicate no transmission!
Used it in Haiti 2010 during a week long health mission - worked every time - even in remote areas!
Pros
- Great idea
- Simple to set up
Cons
- Poor quality
Best Uses
Comments about SPOT II GPS Satellite Messenger:
I purchased this prior to a long sailing trip. While offshore, it started sending multiple Help messages to my wife, alarming her unnecessarily. A couple of days later, it ceased to turn on and is now inoperable.
Pros
- Durable
- Functionality
- Price
- Reliable
- Size
- Waterproof
Cons
- Customer support
Best Uses
- Aviation
- Motorcycling
Comments about SPOT II GPS Satellite Messenger:
Worked great for one year so far thruout Caribbean, Western Europe, Turkey, Gerogia, kazakstan, Armenia, Mediteranean and Black Sea both in aircraft and on motorcycle.
I have asked customer support repeatedly to give users initial setup choice of icons (as you would in GPS display) car, boat, airplane, motorcycle - and make the icon smaller rather than the current stupid foot print............talk to the wall.
Also, Spot knows how many messages are sent out so they should be able to alert you to an upcoming low battery condition.......talk to the wall.
Also hear rumours and read posted messages of screwed up billing that is hard to fix.
If it was not for the above, I would score it 10 out of 10. Otherwise - 8 out of 10.
Pros
- Durable
- Easy To Install
- Keep progress reports ok
- Tell home your location
- Waterproof
Cons
- No problems as yet
Best Uses
- Large Boats
- Small Boats
Comments about SPOT II GPS Satellite Messenger:
report progress thru float plan to home and the least expesive form of lifesaving gear if needed in emergecy well worth the price if it works once, I report all ok to home at designated waypoints for family`s comfort some getting used to the buttons/lights but resonse proven thru ssb contact from family in Fl adds fun and peace of mind for the cost
Pros
Cons
Best Uses
Comments about SPOT II GPS Satellite Messenger:
I received this for Father's Day and am still unable to successfully send messages. [...]This is my last try before I return the device and go with a competitor's product.
Service and delivery comments:
Customer service is rudimentory and covers the basics (is it turned on, what color are the buttons flashing).
Do not try the email customer service route. It takes several days to receive a response, and it doesn't appear that they use any of the information that you email them (i.e. they still walk you through all the basic questions and have nothing new to offer).
Pros
Cons
- Huge Response Delay
Best Uses
- Outdoor
Comments about SPOT II GPS Satellite Messenger:
SPOT II is represented to have a ~ 5 minute response delay time between receiving an uploaded message (example: HELP) and posting it via chart coordinates, text, email etc.. In dozens of recorded tests, 40% of the delays were about 60 minutes, 20% were over 1.5 hours!
BAD FOR EMERGENCIES! Also, service is nil - but advertised - for E-Europe and the E-Medit.
Pros
- Durable
- Easy To Install
- Great satellite reception
- Light to carry
- Waterproof
Cons
- Rebate process cumbersome
Best Uses
- Hiking and biking
- Large Boats
- Outdoor
- Small Boats
Comments about SPOT II GPS Satellite Messenger:
[...] Setup in minutes. Liked the feature to send e mails to family about being safe.
Pros
- Compact
- Easy to setup
Cons
Best Uses
- Large Boats
- Outdoor
- Small Boats
- Travel
Comments about SPOT II GPS Satellite Messenger:
A reliable way to let your friends and family know if you are okay or in trouble w/o the use of a cell tower!
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Product Specs
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Merchant response: Sir, We are so sorry for any confusion or alarm you or your wife experienced.
Would you consider contacting our Customer Care Department at catintl@westmarine.com so we can try to resolve your problem?
(Domestic customers please call 1-800-262-8464).