Comments about Gelcoat:

If you've never worked with gelcoat before, it's an interesting material. You have to be fairly precise with the amount of hardener to use. Too much and you're mixture will get a little glue-like. Too little and your mixture won't cure for weeks. That said, I got a good mix and am very pleased with the result. Do note you'll need to sand the stuff down after you've rolled it on (perhaps not an issue if you spray) -- it's definitely difficult to get a nice, smooth application just by hand. Gotta sand (I go with an RO sander). Also, most of these products are pretty caustic, but this one seemed especially so -- I left my leftover mixture in a plastic tub on the driveway, and an hour later, as the hardener and gelcoat's chemical reaction continued, the mix had to be like 200 degrees. (Once it fully cures, the temp goes back to normal.) Needless to say, you need to be careful about where you leave this stuff, cleanup, etc.

Service and delivery comments:

Horrible customer service. Sent out a product without the included hardnener, rendering it useless. Got the local shop to special order the product again since they don't carry hardener on hand. Had other issues with some marine filler too. Overall, I wouldn't recommend West Marine in the slightest and certainly have no intention of doing any more business with them. No faith in the online/phone customer service, and the retail stores are too limited if you're trying to do most repairs. Find a local fiberglass store and go with them -- that's what I should've done.