How to Order
All International orders ship from our distribution centers located in the United States, not from our stores. The recipient is responsible for all duties, taxes and Customs and applicable brokerage fees. To avoid multiple brokerage fees we advise your order be marked ship complete. Please contact your local Customs office for an estimate of these fees before placing your order.
Monday - Friday 8:00am - 8:00pm Eastern Time (US)
Monday - Friday 1:00pm - 1:00am GMT
|Country Specific Toll Free Numbers:|
|Bermuda 1-888-809-5323||Japan 0066-33-801108|
|Brazil 0800-891-3707||Mexico 001-888-325-2523|
|Canada 1-800-262-8464||New Zealand 0800-445-635|
|Chile 1230-020-8778||United States 1-800-262-8464|
|Hong Kong 800-90-3436||Venezuela 0800-1-00-4162|
Order Online: Shop westmarine.com 24 hours a day, seven days a week.
Order by Telephone: Order from almost anywhere in the world. Our international toll numbers USA (+1) 831-761-4800
Order by E-mail:firstname.lastname@example.org
Order by Fax: West Marine, International Direct Sales, USA (+1) 831-761-4020.
Order by Mail:
International Direct Sales Division
P.O. Box 50070
Watsonville, CA 95077-0507
West Marine does not ship any products, perform services or conduct any business in Australia, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, and the United Kingdom.
|Service||Delivery Time||Size Limit|
|Canada Standard||3 - 7 business days||9 feet in length|
|International Priority||2 - 3 business days||9 feet in length|
|International Standard||5 - 10 business days||9 feet in length|
|DHL Service||4 - 6 business days||4 feet in length|
|Air Parcel Post||4 - 6 weeks||4 feet in length|
Shipping to a Freight Forwarder
When shipping to a business within the United States that is going to export the shipment to another country, please have the following information available:
- Freight forwarder's full business name
- Freight forwarder's US address
- Freight forwarder's US phone number and/or fax
- Your customer account number/box number (if any)
Hazardous Items and Products
Hazardous or toxic items such as paint, flares, fire extinguishers, batteries, epoxies, compressed gas and some cleaners cannot be shipped to International destinations or to freight forwarders who will export them overseas. Hazardous products are identified with this symbol below.
All prices are shown in U.S. Dollars (USD, US$)
There are 2 ways to pay:
- Credit Card: We gladly accept Visa, Master Card, American Express, Discover and JCB credit cards.
- Wire Transfer payments: please contact us by email at wmInternational@westmarine.com for bank details.
We do not accept personal checks or offer Freight Collect on orders. Please note that on high dollar orders and/or orders shipping to an address other than the credit card billing address, we may require payment by Bank Wire Transfer. This secure method of payment prevents identity fraud. For Bank details, please contact us at 1-831-761-4800 or email@example.com.